Your customers are asking questions. You can position yourself as a thought leader by listening and answering those questions with your expert knowledge. Building trust and authority in your space is a great growth tactic that brings quality and loyal customers.
Some places to listen and set alerts for questions:
Tips on answering public questions:
- Keep the answers factual & informational
- Do not be promotional or write like an ad
- Be upfront about limitations of your product
- Learn the language & culture of the community you are posting to
- Be authentic
